TDS6000/TDS7000/CSA7000 Series Customer Release Notes Product: TDS6404/TDS6604 TDS7154/TDS7254/TDS7404 CSA7154/CSA7404 TDS7054/TDS7104 Version: 2.5.3 Last Revised: 28 January 2004 Description: The TDS/CSA software is a collection of software components that must be installed on a TDS6000/TDS7000/CSA7000 series oscilloscope. Separate installations exist and are shipped exclusively with 1 of the following 3 families: - TDS6404/TDS6604 - TDS7154/TDS7254/TDS7404/CSA7154/CSA7404 - TDS7054/TDS7104 Each family's installation disk is unique to that family and can not be used with oscilloscopes in other families. After receipt of a new oscilloscope or the installation of a new release of software, it is strongly recommended that Signal Path Compensation (SPC), (located under Utilities->Instrument Calibration...), be run to ensure peak oscilloscope performance. All probes should also be recalibrated, see Vertical->Vertical Setup...->Probe Cal. When you purchase a new TDS6000/TDS7000/CSA7000 Series oscilloscope, the main Scope Application and Optional software (e.g. SM, JT3, etc.) are installed at the factory. Some nonessential software packages may be installed separately by the user, such as the GPIB Programmer Guide or the Performance Verification software. Refer to the booklet that accompanies each Product Software CD for descriptions and instructions to use their contents, or contact your local Tektronix representative. Also, this version of instrument software will be made available at www.tektronix.com, for installation on previously purchased instruments. The software is on multiple CDROMs: - TDS6000/TDS7000/CSA7000 Series Operating System Restore CD - TDS6000/TDS7000/CSA7000 Series Product Software CD - Optional Applications Software for Windows-Based Oscilloscopes CD. The Oscilloscope application supports English only. The oscilloscope is supplied with the following paper documents in English, unless noted otherwise: User Manual Quick Reference (in ten languages) Graphical Packing List Probe Calibration and Deskew Fixture Instructions User Manuals for any ordered Optional Applications Graphical Windows Language Selection Procedure Version 2.5.3 Release Description --------------------------------- Functionality Added ------------------- Some features no longer require Option SM The User Mask, Mask Testing, and Communication Measurement functions no longer require option SM. This option is still required for accessing industry-standard communication masks and triggers. Readout Background Control A new setting has been added to the Utilities->User Preferences control window. Under the new Readouts tab, a "Readout Background" control allows the user to toggle the background of readouts on the graticule between Clear (default) and Solid. This new Solid setting places the readouts on an opaque black background, making them easier to read when they overlap displayed waveforms of similar colors and intensities. Windows 2000 support With software version 2.3.2, Tektronix began shipping Microsoft Windows 2000 on the TDS6000, TDS7000 and CSA7000 series products. This version and later will operate with either Windows 98 or Windows 2000. Windows 2000 Information ---------------------- Due to licensing restrictions, Windows 2000 is not available for download from the Tektronix web site. Please contact your sales representative for information on upgrading an existing oscilloscope. - Touch Screen Calibration When Windows 2000 is newly installed, the touch screen will not be operational until it has been calibrated. To calibrate the touch screen, attach the mouse and use the mouse to select the touch screen calibration function on the task bar (small white square with two small red Xs) or run Sart->UPDD->Calibrate. This will bring up a window with an X in the upper right. Use your finger, not the mouse, to touch this X. A second X will then appear in the lower right corner. Touching this one will complete the touch screen calibration. - Installing Hardware and Software To install third party hardware or software not manufactured by Tektronix into your TDS6000/TDS7000/CSA7000, you may be prompted to insert a Windows 2000 CD. For example, when adding a printer, the Microsoft software will ask you to insert the Windows 2000 CD. When this occurs, select "Have Disk" and specify the directory C:\Cabs\i386. Many of the required Windows files (specifically, the compressed archive files, or .cab files) have been pre-loaded into this directory. - Display Brightness Earlier versions of oscilloscopes used an LCD display that was not as bright as the current display. The Windows 2000 display driver has default values optimized for the current display. If you have an older display, you may increase the brightness by using the following procedure: Attach a mouse. Minimize the oscilloscope application by selecting File->Minimize or pressing CTRL+M on the keyboard. Right click anywhere on the blank display to bring up a popup menu. Click "Properties" at the end of the menu. This will bring up the Display Properties page. Click the settings tab at the top of this page. In the middle of the page under "Display:" select: "Default Monitor On Chips and Technologies (Asiliant) 69000" if it is not already selected. Click the "Advanced..." button near the bottom of the page. Click the "Color" tab at the top of the new page. In the center of the page, click and drag the "Brightness" slider to the right to increase brightness. A value between 0 and +20 works well for the earlier LCD display. Click "OK" at the bottom of each page to complete the change. - Restoring the BIOS to Factory Settings on a Windows 2000 system To restore all BIOS CMOS settings to Factory preset conditions or to re-flash the BIOS to the latest version, a separate floppy disk is provided. This disk is part number 063-3645-00 and is labeled "BIOS Update and LAN Enable". This floppy disk provides two factory approved configurations for the BIOS CMOS settings. One configuration enables the Ethernet LAN port on the rear and the other configuration disables the Ethernet LAN port. If the Ethernet LAN port will not be used then disabling it will allow the oscilloscope to boot faster. This floppy disk also provides the ability to re-flash the BIOS to the current version. Older oscilloscopes will need to do this to fully support the Windows 2000 feature and to be able to use the BIOS CMOS settings. When re-flashing the BIOS, be very careful to not interrupt the re-flash process. Before using the floppy disk, please insert it and read the file: "A:\Instructions.doc" for a detailed explanation of its use. To use this floppy disk, the oscilloscope must boot from the floppy disk. The easiest way to do this is to power down the oscilloscope, unplug the removable hard drive from the rear of the oscilloscope, insert the floppy disk and power up. - Accessing a remote network with Windows 2000 Saving or recalling waveforms, setups or masks uses a Windows service called DIO. The default for the DIO service is to allow access to the local drives. If access to a remote network drive is needed, your network administrator will need to select a specific authorized account and perform the following procedure: Setup an individual or group account with appropriate access permissions for the network drives that need access. Log on to the oscilloscope as Administrator. Minimize the oscilloscope application. Select Start->Settings->Control Panel In the Control Panel, double click "Administrative Tools". In Administrative Tools, double click "Services". In Services, right click on "DIO Service" and select Properties. Select the "Log On" tab. By default, "Local System Account" has been selected. "Local System Account" allows you to save to the instruments local disk. Select "This Account". Enter your account, qualified by Domain name as needed. Enter the password for the account and confirm its correct entry. Select the "Apply" button to finalize the settings. Close the windows. This account must also be a valid logon account to the instrument. Reboot the instrument to activate the new settings. Windows 98 Information ---------------------- - Installing Hardware and Software To install third party hardware or software not manufactured by Tektronix into your TDS6000/TDS7000/CSA7000, you may be prompted to insert a Windows 98 CD. For example, when adding a printer, the Microsoft software will ask you to insert the Windows 98 CD. When this occurs, select "Have Disk" and specify the directory C:\Windows\Options\Cabs. Many of the required Windows files (specifically, the compressed archive files, or .cab files) have been pre-loaded into this directory. - Resetting the BIOS to Factory Settings To restore all BIOS CMOS settings to Factory preset conditions run cmos.exe in C:\Tektronix\Cmos. There are two possible factory settings: networking disabled and networking enabled. To use: cd C:\Tektronix\Cmos followed by either cmos -r nonet to have networking disabled (the default or standard state), or cmos -r net to have networking enabled. There is also a readme.txt file in that directory repeating these instructions. General Information ------------------- - Main Oscilloscope Application The main oscilloscope application is critical to the operation of the instrument as an oscilloscope. The application is expected to be running at all times. Even when minimized on the Windows taskbar, oscilloscope error messages, notifiers, etc are always posted to the desktop. The only time you should exit the main oscilloscope application is to install other software packages. - Activating Options Some TDS6000/TDS7000/CSA7000 Options, such as extended memory, Serial Mask Testing, and application software, are factory installed. If you ordered these Options from the factory, they are already enabled and ready for you to use. If you want to purchase one of these Options, contact your Tektronix representative. Once the purchase transaction is complete, you will be given a new Option Installation Key that you can enter to enable the new Option. Refer to the Option documentation for detailed instructions. Note that some newer options will require hardware upgrade installations for instruments with older serial numbers. Your Tektronix representative will know the details. - Windows Clipboard Limitations The size of waveforms copied to the clipboard when using the Edit->Copy or Ctrl-C key is limited to the size of the Windows clipboard size. Therefore, waveforms with a large record length will not fit on the clipboard. A notifier will warn you in this case. The size of the clipboard is determined by the Windows operating system. File Export is recommended for transferring large waveform records. - PC Hardware and Software Compatibility The TDS6000/TDS7000/CSA7000 oscilloscope is a sophisticated and highly integrated hardware and software system. The oscilloscope is dependent on the specific version of the PC NLX motherboard and Windows operating system installed at the factory. Any changes to any of the PC hardware or the Windows operating system may affect the performance of the instrument. Do not attempt to modify or update any of the PC hardware, Windows operating systems components, or BIOS settings. - Power Configuration & Settings Tektronix recommends that you not modify the power-related settings in either the BIOS or the Power Management area of Windows. They are set at the factory to a configuration that is optimal for the instrument. Changing these settings can prevent the oscilloscope from operating properly. - Virus Detection Virus Detection software packages, when run continuously, can consume significant Windows resources. This will impede the performance of the oscilloscope. It is recommended that Virus Detection software is used, and that it be run once at power up and then exited. This will ensure that the oscilloscope has the resources needed to perform as expected. - Remote PC Control Software Support The TDS6000/TDS7000/CSA7000 series uses Tektronix proprietary technology to ensure optimal waveform update rate. To accomplish this, the waveform data and user interface data is combined into one video stream. This technology creates limitations on the use of certain third party applications such as PCAnywhere, LapLink, or VNC. The keyboard Print Screen key is also affected by this technology. Rather than using the Print Screen key to capture screen images, use the copy (Ctrl-C) and export (Ctrl-E) functions of the TDS6000/TDS7000/CSA7000. - Contacting Tektronix Product Support - For application-oriented questions about a Tektronix measurement product, call toll free in North America: 1-800-833-9200 option 1, 5:00AM - 5:00PM Pacific Time or contact us by email at mbd-bomc-svc@tektronix.com. For product support outside of North America, contact your local Tektronix sales office or distributor. In North America: For technical support call 1-800-833-9200 option 3, Monday-Friday, 6:00AM-5:00PM Pacific Time or contact us by email at techsupport@tektronix.com For service support call 1-800-833-9200 option 2, Monday-Friday, 5:00AM-5:00PM Pacific Time or contact us by email at meas-svc-feedback@tektronix.com Outside of North America: please contact your local Tektronix Sales or Distributor office. Refer to our web site at www.tektronix.com for listings of those offices. For all other information call 1-800-833-9200, visit our web site at www.tektronix.com, or write to us at: Tektronix, Inc. P.O. Box 500 Beaverton, OR 97077 Known Issues and Work Arounds ----------------------------- - Connecting an external monitor to an oscilloscope running Windows 2000 may produce some minor color palette variations in the main oscilloscope application (such as green, not blue, icon backgrounds). To fix this, change the Colors setting in the system Display Properties control (Start -> Settings -> Control Panel -> Display, Settings tab) from "True Color (24 bit)" to "High Color (16 bit)". - Existing Windows 2000 oscilloscopes upgrading to version 2.5.3 can manually fix a problem with saving files (setups, images, references, etc.) to remote filesystem devices through an upgrade of the DIO service. Note this problem does not exist on Windows 98 or factory-shipped 2.5.3 oscilloscopes. You will need to obtain a copy of the dioservice.exe file from the software updates section at www.tektronix.com, or your Tektronix representative. How to update DIOService on Windows 2000: 1. Click Start->Settings->Control Panel->Administrative Tools->Services 2. In the right pane, right click on "DIO Service" 3. Select "Properties" 4. In the General tab page, click on "Startup type" dropdown list 5. Select "Manual" 6. Click OK 7. Reboot 8. Copy the dioservice.exe file to C:\WINNT 9. Click OK to replace the old dioservice.exe 10. Change "Startup type" to "Automatic" by following procedures 1-4 11. Reboot - Users setting the instrument for Chinese or Korean fonts have noticed garbled characters in the Oscilloscope application (e.g. the character used with cursor readouts.) The best solution for this problem is to install the desired fonts to the local language in the Control Panel's Regional Options selection, Input Locales tab. Then keep the 'locale', on the General tab, set to 'English (United States)'. - Comm AMI 97Mbit standard sets the instrument to use values right at the operating limits of the system's trigger hardware performance. When using this standard, ensure SPC (Utilities->Instrument Calibration...) is performed frequently. If the instrument is not triggering after an Autoset, adjust trigger thresholds towards the center of the signal (for example to the 40% and 60% of the signal amplitude). Another alternative is to use Edge triggering when using this standard. - For TDS7254 and TDS7404 oscilloscopes, an issue was found with the serial trigger hardware shipped prior to V2.0.0 (January, 2002). The hardware issue prevents the serial trigger capability from operating correctly without a modification. A diagnostic in the Trigger subsystem, OptionST_ok, has been added to detect whether the serial trigger update is needed. If Option ST has been enabled, any time diagnostics are run the new diagnostic will fail on oscilloscopes that do not include the modification to update the hardware. - A calibration constant was also added, related to the Serial Trigger (Option ST). This will also result in a new diagnostic in the Misc subsystem, "Factory Bank2 Integ" failing if the calibration has not been performed, and Option ST is enabled. For field-upgraded instruments, this failure is not considered a problem since these new features were not present when the instrument was calibrated. The diagnostic "Factory Cal Integrity" indicates the status of the original factory calibration and should show PASS on all instruments. After a field-upgraded instrument receives its yearly calibration, the "Factory bank2 Integ" diagnostic will show PASS. The calibration fine tunes the horizontal position of acquisitions using the serial trigger, but these acquisitions are correct in all other respects. - Reference waveforms that are saved while acquiring in Fast Acquisition (FastAcq) mode or Waveform Database (WfmDB) are stored as an 'image' rather than as a record of the acquired samples. Therefore, like live FastAcq and Waveform database waveforms, references created in either mode cannot be zoomed. These references cannot be scaled or re-positioned vertically or horizontally. - Reference waveforms created when in XY or XYZ mode cannot be displayed while acquiring in XY or XYZ mode. To display reference waveforms created in XY or XYZ, set the display mode to YT and recall the waveform of interest. - In the math system, the spectral expressions are limited to a single waveform source( Ch1, Ch2, Ch3, Ch4, Math1, Math2, Math3, Math4). This applies to the SpectralMag, SpectralPhase, SpectralReal, and SpectralImag operators. Expressions like SpecralMag(Ch1*CH2) and SpectralPhase(INV(Ch4)) are not allowed. To accomplish multi waveform expressions, use two math waveforms. For example: Math1 = Ch1*Ch2 ; Math2 = SpectralMag(Math1) or Math3 = INV(Ch4) ; Math4 = SpectralPhase(Math3). Spectral operations are not allowed on reference waveforms (Ref1, Ref2, Ref3, and Ref4). - In certain circumstances, when the Save/Recall prompt preference is enabled, a prompt before recalling does not occur. - When math waveforms are created, position and scale are automatically set to ensure a good display. Any change made to waveform scale or position using a programmatic interface (i.e. GPIB) will be overwritten by the auto scaling at creation. If rescaling is desired, simply wait 10 - 15 seconds after creation to scale or position the waveform. - Running diagnostics can prevent a mask from being displayed properly. After running diagnostics, recycle the power to the instrument. - In rare cases, the mask type readout in the upper left hand portion of the graticule will be displayed twice. - For standard masks (requires option SM on TDS instruments) the menu system is configured to offer only masks for which the bit rate of the standard is appropriate to the nominal bandwidth of the instrument. All masks provided within the family are available over the programmatic interfaces (GPIB) for all instruments, and the user is cautioned to insure that there is adequate bandwidth for the standard being tested. Also note that many mask standards (E1, E2, E3, 100baseT, etc) specify a voltage setting. Therefore the instrument's Autoset function isn't allowed the latitude to adjust the vertical setting. The user can bypass this restriction by setting External Attenuation in the Vertical Setup / Probe Atten control window. - With the refinement of the Trace Label feature (defined in the Vertical control window) to vertically track trace position, using 'divisions' to scale the user's set valueis more appropriate than the prior 'pixels', and this is carried over to the 'absolute positioned' labels defined in the Display Setup control window. This change will cause existing user programs to mis-position the labels until those programs are revised. - Some options require two reboot cycles to operate properly following a new Option Key installation. ----