These are the installation instructions for replacing the firmware in a MSO3000 or DPO3000 series oscilloscope with the firmware in the DPO3000_v*.zip file. Note that even though the file is named "DPO3000", it supports the MSO3000 series products as well. Contents of this zip package: install.txt - this text file releaseNotes.txt - describes differences between firmware versions firmware.img - oscilloscope firmware file readable by MSO3000 and DPO3000 products Caution: Loading new firmware will cause all previously saved setups and reference waveforms to be deleted. You may wish to save the internal setups to external .set files, and the internal reference waveforms to external .isf files, before loading the new firmware. (To find the relevant menus referred to below, push the Save/Recall button labeled "Menu" which is located in the area below the screen.) To save an internal saved setup to a .set file, first recall the setup. Then go to the Save Setup menu and select "To File" and proceed to save to a USB flash drive. After the new firmware has been loaded, you can recall each .set file, saving each one in turn to an internal saved setup, using the Recall Setup and Save Setup menus respectively. To save an internal reference (Ref) waveform to a .isf file, first display (turn on) the reference waveform. Then go to the Save Waveform menu, set the Source to the appropriate Ref, set the Destination to File, and proceed to save to a USB flash drive. Because the oscilloscope can only recall single-waveform .isf files, you should: - Make sure to use Internal (.isf) file format, not Spreadsheet (.csv). Push the File Details side bezel button to set the file format if necessary. - Be certain to save each reference waveform to a separate .isf file, do not use the save-all-waveforms-to-a-single-file feature. After the new firmware has been loaded, you can recall each .isf file to one of the reference waveforms, using the Recall Waveform menu. Firmware Installation Instructions: 1. Copy the file 'firmware.img' to a USB flash drive in the root or topmost folder. 2. Turn the oscilloscope off. 3. Insert the USB flash drive into either of the two available USB Host ports (one on the front and one on the rear of the oscilloscope.) 4. Turn on the oscilloscope. After a few seconds, the screen will display a message stating that the firmware upgrade procedure is in progress. Do not turn off the oscilloscope or remove the USB flash drive until notified to do so! The procedure takes between eight and twelve minutes, depending on the brand and speed of USB flash drive being used. Note: On rare occasions the firmware update screen image is not read correctly from the flash drive causing the screen to have a corrupt image while the update takes place. If this happens, allow the update process to run 15 minutes before cycling power. 5. After the screen states the upgrade is complete, turn off the oscilloscope. 6. Remove the USB flash drive. 7. Turn on the oscilloscope. When the oscilloscope powers up, you should see a message indicating that the firmware upgrade procedure has successfully completed. Do not turn off the oscilloscope at this time. Wait at least one minute after the message appears, or wait until the Menu Off button responds to a press before turning off the oscilloscope. Some firmware versions subsequently update other parts of the instrument after the firmware upgrade procedure message is displayed. This update cycle can take up to one minute to complete. Currently Installed Version: The firmware version currently installed in the oscilloscope is shown in the About menu. Push the Utility button, then the bottom bezel button labeled "About". Troubleshooting: - If you try to load an older version of firmware, or the same version that is currently installed, the oscilloscope will not load the firmware and will display a message indicating the firmware on the USB flash drive is not newer than the current firmware. You can override this, and force the oscilloscope to load the USB flash drive's firmware.img file, by creating an empty file called "forceinstall.txt" on the USB flash drive in the root or topmost folder. - If the firmware does not load, verify that the USB flash drive is supported by the oscilloscope. Push the Save/Recall Menu button and attempt to save a setup to the USB flash drive. If you cannot save and recall .set files, the USB flash drive may not be supported. Try another brand of USB flash drive. If other brands do not work, try the other USB host port on the oscilloscope. - If the firmware does not load and the USB flash drive otherwise works fine, then the firmware.img file may be corrupted. Try downloading the firmware again. - New versions of firmware are released from time to time. Visit www.tektronix.com/software. - If you are still unable to load the new firmware, please contact the Tektronix Technical Support Center. Customers calling within the U.S. call 1-800-833-9200 press 3. Customers calling from outside the U.S. call 503-627-2400.