These are the installation instructions for replacing the firmware in a 3 Series oscilloscope with the firmware in the zip file. Contents of this zip package: install.txt - this text file releaseNotes.txt - describes differences between firmware versions 3SeriesMDO_Vx_x_xx.img - firmware file readable by 3 Series oscilloscopes where x_x_xx is the firmware version, e.g., 1.4.26 Applicable open source licensing references. Caution: Loading new firmware will cause all previously saved reference waveforms to be deleted. You may wish to save the internal reference waveforms to external .isf files, before loading the new firmware. To save an internal reference (Ref) waveform to a .isf file, follow these steps: 1. Insert a flash drive into one of the USB slots 2. Tap the 'Math/Ref/Bus' button 3. Tap the relevant 'Ref ' button 4. Tap File->Save As->Waveform 5. Select the correct flash drive (Removable Media) 6. Select the relevant Ref from the 'Source' pull-down menu 7. Enter a file name for the Ref to be saved to 8. Tap the 'Save' button After the new firmware has loaded, you can recall each .isf file to one of the reference waveforms, using the File->Recall->Waveform menu. Loading new firmware will not effect existing saved setups. Installation Instructions: 1. Copy the 3SeriesMDO_V*.img file to the root folder of suitable USB media such as a USB flash drive. 2. Check to make sure there are no other files in that folder that have a file suffix of ".img". For example, there must not be any files named firmware.img. If you have multiple .img files, the oscilloscope may not load the correct one. 3. Turn the oscilloscope off. 4. Insert the USB media into either of the USB Host ports on the front of the oscilloscope. (The host port on the rear of the oscilloscope may also be used.) 5. Turn on the oscilloscope. After a few seconds, the screen should display a message stating that the firmware upgrade procedure is in progress. Do not turn off the oscilloscope or remove the USB media until prompted to do so! It will take around 10-20 seconds (depending on type and brand of media) before a second screen prompts you to remove the media and cycle power. 6. When the screen says that the upgrade is complete, turn off the oscilloscope. 7. Remove the USB media. 8. Turn on the oscilloscope. A screen will appear to let you know the firmware is being installed and that process takes around 4-5 minutes. While the firmware is being installed, various LEDs on the front panel will blink. Once the process is complete, the normal display will appear along with a dialog that says the firmware upgrade process has completed successfully. You can verify the new firmware was installed by opening the Help->About menu and confirming the firmware version number is correct. 9. Perform a Signal Path Compensation (SPC) On first power-up, the oscilloscope may prompt you to complete a Signal Path Compensation(SPC) operation. The SPC process takes approximately 10 minutes. Do the following to start a Signal Path Compensation: a. Disconnect all analog, digital and RF probes from the oscilloscope inputs b. Open the Utility->Calibration menu c. If the oscilloscope was not previously operating, you should wait 20 minutes for the oscilloscope internal temperature to reach its normal operating temperature d. Tap the 'Run SPC' button e. Wait for SPC to complete Troubleshooting: - If you try to load an older version of firmware, or the same version that is currently installed, the oscilloscope will not load the firmware and will display a message indicating the firmware on the USB media is not newer than the current firmware. You can override this, and force the oscilloscope to load an older firmware file, by creating an empty text file called "forceinstall.txt" on the USB media in the root or topmost folder. - If the firmware does not load, verify that the USB media is supported by the oscilloscope. Go to the File->Save As menu and attempt to save a setup to the USB media. If you cannot save and recall .set files, the USB media may not be supported. Try another brand of USB media. If other brands do not work, try one of the other USB host ports on the oscilloscope. There are two host ports on the front and one on the back of the oscilloscope. - If the firmware does not load and the USB media otherwise works fine, then the firmware file may be corrupted. Try downloading the firmware again. - If you are still unable to load the new firmware, please contact the Tektronix Technical Support Center. Customers calling within the U.S. call 1-800-833-9200 press 3. Worldwide, please visit www.tektronix.com to find contacts in your area. - New versions of firmware are released from time to time. Visit www.tektronix.com/software.