These are the installation instructions for replacing
the firmware in a MDO4000 series oscilloscope
with the firmware in the MDO4000_v*.zip file.
Contents of this zip package:
install.txt - This text file
releaseNotes.txt - Describes differences between firmware versions
MDO4000_vX.xx.img - Oscilloscope firmware file readable by MDO4000.
x.xx is the firmware version. For example, 3.18.
Applicable open source licensing references.
Loading new firmware will cause all previously saved setups
and reference waveforms to be deleted. You may wish to
save the internal setups to external .set files, and
the internal reference waveforms to external .isf
files, before loading the new firmware.
(To find the relevant menus referred to below, push
the Save/Recall button labeled "Menu" which is located
in the area below the screen.)
To save an internal saved setup to a .set file, first
recall the setup. Then go to the Save Setup menu and
select "To File" and proceed to save to a USB media or
network location. After the new firmware has been loaded,
you can recall each .set file, saving each one in turn
to an internal saved setup, using the Recall Setup and
Save Setup menus respectively.
To save an internal reference (Ref) waveform to a file,
first display (turn on) the reference waveform. Then go
to the Save Waveform menu, set the Source to the
appropriate Ref, set the Destination to File, and proceed
to save to a USB media or network location. Because the
oscilloscope can only recall single-waveform files,
- Be certain to save each reference waveform to a
separate file, do not use the
After the new firmware has been loaded, you can recall
each file to one of the reference waveforms, using the
Recall Waveform menu.
1. Copy the file 'MDO4000_vX.xx.img' to a USB media in the root
or topmost folder. Most brands of USB flash drives and
USB hard drives are suitable media.
2. Check to make sure there are no other files in that
folder that have a file suffix of ".img". For example,
there must not be any files named .img. If
you have multiple .img files, the oscilloscope may not
load the correct one.
3. Turn the oscilloscope off.
4. Insert the USB media into either of the USB Host ports
on the front of the oscilloscope. (The two host ports
on the rear of the oscilloscope may also be used.)
5. Turn on the oscilloscope.
After a few seconds, the screen should display a message
stating that the firmware upgrade procedure is in
Do not turn off the oscilloscope or remove the USB media
until prompted to do so! The procedure takes anywhere
from eight to twelve minutes, depending on the brand and
speed of USB media being used.
6. When the screen says that the upgrade is complete, turn
off the oscilloscope.
7. Remove the USB media.
8. Turn on the oscilloscope.
When the oscilloscope powers up, you should see a message
indicating that the firmware upgrade procedure has
Do not turn off the oscilloscope at this time!
Wait at least one minute after the message appears, or
wait until the Menu Off button responds to a press before
turning off the oscilloscope. Some firmware versions
subsequently update other parts of the instrument after
the firmware upgrade procedure message is displayed. This
portion of the update process can take up to one minute
9. Perform a Signal Path Calibration (SPC)
On first power-up, the scope may prompt you to complete a
Signal Path Compensation(SPC) operation. The SPC process
takes ten to fifteen minutes.
Do the following to start a Signal Path Compensation:
a. Disconnect all analog and digital probes from the
b. Press the "Utility" button
c. Press the "Utility Page" soft button immediately
below the display.
d. Select "Calibration" on the Utility page menu.
e. Press "Signal Path" soft button immediately below
f. Press "Compensate Signal Paths" soft button on
the right edge of the display.
g. Wait for SPC to complete.
Currently Installed Version:
The firmware version currently installed in the oscilloscope
is shown in the About menu. Push the Utility button, then the
bottom soft key labeled "About".
- If you try to load an older version of firmware, or the
same version that is currently installed, the oscilloscope
will not load the firmware and will display a message
indicating the firmware on the USB media is not newer than
the current firmware.
You can override this, and force the oscilloscope to load
the USB media's firmware.img file, by creating an empty
file called "forceinstall.txt" on the USB media in the root
or topmost folder.
- If the firmware does not load, verify that the USB media is
supported by the oscilloscope. Push the Save/Recall Menu
button and attempt to save a setup to the USB media. If you
cannot save and recall .set files, the USB media may not be
Try another brand of USB media. If other brands do not
work, try one of the other USB host ports on the
oscilloscope. There are two host ports on the front and two
on the back of the oscilloscope.
- If the firmware does not load and the USB media otherwise
works fine, then the firmware.img file may be corrupted.
Try downloading the firmware again.
- New versions of firmware are released from time to time.
- If you are still unable to load the new firmware, please
contact the Tektronix Technical Support Center. Customers
calling within the U.S. call 1-800-833-9200 press 3.
Worldwide, please visit www.tektronix.com to find contacts
in your area.